Terms & Conditions

Toys”R”Us Macau Internet Privacy Policy

Thank you for visiting us online at www.toysrusmacau.com. At Toys”R”Us Macau, we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the Internet, especially for children. Thanks again for visiting our website and for placing your trust in Toys”R”Us Macau.

Toys”R”Us Macau Internet Privacy Policy

Toy Matters Company Ltd. is pleased to provide information to all of its customers about its online privacy policy. Please be assured that Toys”R”Us Macau uses its best efforts to protect the privacy of visitors to this web site.

Types of Information We Collect and How It Is Used

Toys”R”Us Macau only gathers personal information, such as, first and last names, addresses, email addresses, phone number and funcard member ID when voluntarily submitted by you. For example, personal information may be collected from you in order to get your feedback on our websites and our products, or to enter you in one of our contests, sweepstakes or enewsletter list.

Sharing of Personal Information

Toys”R”Us Macau may transfer your personal information to any departments within Toys”R”Us Macau and Shun Tak Holdings Ltd. for accounting and promotional purposes. Of course, any use of this information by the Toys”R”Us Macau and Shun Tak Holdings Ltd. will comply with this policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you.

Companies may be engaged by Toys”R”Us Macau to perform a variety of functions, such as, enewsletter sending, assisting with promotions, providing technical services for our web sites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

Toys”R”Us Macau would never disclose personal information to third parties outside Toys”R”Us Macau. However, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you.

Toys”R”Us Macau reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Our Privacy Policy Regarding Children

Toys”R”Us Macau is very sensitive to privacy issues. We are proud of our longtime commitment to our customers. We are especially careful in any communications with one of our most treasured customers - children. Toys”R”Us Macau would never collect personal information from children directly, without the parent's consent.

Personal information collected from children is used solely by Toys”R”Us Macau or other entities that provide technical, fulfillment or other services to Toys”R”Us Macau. For example, such entities may provide services, such as, improving our web sites, fulfilling requests or administering sweepstakes. This personal information is not sold or transferred to third parties.

Meanwhile, we urge parents to regularly monitor and supervise their children's on-line activities.


"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies allow the web site to remember important information that will make your use of the site more convenient. Like most web sites, Toys”R”Us Macau uses cookies for a variety of purposes in order to improve your on-line experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the site, to keep track of the items in your shopping cart if you purchase merchandise online, to administer certain contests and sweepstakes and to help customize your Toys”R”Us Macau web experience. We may associate personal information with a cookie file in those instances.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this web site.

Links to Other Sites

We may offer links to sites that are not operated by Toys”R”Us Macau Corporation. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies and any information you submit to those companies is subject to their privacy policies.

Changes to our Privacy Policy

This privacy policy is effective as of July 1, 2016. From time to time, it may be necessary for Toys”R”Us Macau to change this privacy policy. If we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our privacy policy. Rest assured, however, that any changes will not be retroactive applied and will not alter how we handle previously collected information.